With chat bots being adopted & accepted by a plethora of industries such as hospitality, e-commerce, healthcare, insurance, banking, education etc,
Use of chatbots has proved to bring a significant impact to ROI, ROAS, customer engagement, lead generation, & customer service. This efficiency & usefulness has given the bots acceptance even in the real estate sector. Be it an agent or a customer.
Increase in Lead Quality
Along with 24x7 availability, chatbot will also ensure that customers get what they are looking for and qualify them at the same time by asking relevant questions. All this happens without any manual intervention. Chatbot gives the chance for the sales team to actually work on converting them and make them a paying customer instead of trying to convince them to at least consider your product or service.
Search MLS Settings (MLS Meaning?)
The bot also can assess a prospect’s requirements and scan the MLS listings for matching properties and display it to the customer in the bot itself.
360-degree virtual tours
Some prospects are too eager to view the property and end up backing out when it is time to buy. A lot of time and energy is wasted doing this task. But thankfully chatbots can help us with this problem too, Your prospects can take a quick virtual tour through the bot itself without them wasting time waiting to get an inside look.
Schedule Appointments for Apartment viewing.
Once your prospect has taken a virtual tour of as many as properties he was interested in and when he has finally zeroed down on the dream house, He can also use the bot to schedule appointments to view the property live. Such are the advantages of having a bot as a concierge. It is indeed a high time that you consider bot-o-mating your sales, marketing & operations process.