The EU’s General Data Protection Regulations (GDPR) take effect May 25, and we are fully behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally-identifiable information.
Overall, we aim for privacy by default: if data collection is not integral to the way our product works, then we won’t collect it. This approach has felt very much in line with the spirit of GDPR, and we’re fortunate that a lot of these data collection practices have been in place at HeyMojo for some time. At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your information deleted and forgotten.
Here is how we comply with GDPR compliance as per the regulations.
We are auditing all areas of HeyMojo to determine what personal data we collect and for what purpose. In a case where collecting personal data is not essential, we are removing that collection process.
We’re working with a legal consultant to ensure that our policy contains the proper language, that it’s easy to understand, and that it communicates clearly any instances of personal data collection.
We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website. We have added a cookie notice to our dashboard and website in order to comply with the E-Privacy Directive.
A user has the right to request that we delete all of their personal data. Users who wish to inquire about the right to be forgotten will be able to reach out to us at any time.
Access / Portability
A user can request access to a copy of the personal data that we have collected. Users who wish to request portability can reach out to us at any time.
In HeyMojo, if a user asks to change their information, we can do so within our admin portal. If a user has a modification to make, they can reach out to us at hello@HeyMojo.com.
Frequently asked questions about GDPR and HeyMojo
Q: As a social media marketer, how will the GDPR affect me?
A: If you are a business with customers in the EU, the GDPR will be applicable to you when you are handling personal data of your EU customers. We recently published this blog post about what it means for social media marketers. We hope you find it useful, but advise you to consult a legal advisor to ensure you are compliant.
Q: Does the GDPR change how I can use HeyMojo?
A: No. HeyMojo’s features and functionality are unaffected by the GDPR.
Q: How does HeyMojo collect data—by e-mail, electronic forms, activity tracking, etc.?
A: We primarily collect data when a user sign-up for HeyMojo services. Where data tracking is enabled we make sure that we do not collect any personally identifiable information.
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Your privacy is important to us.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.